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  • Reciba noticias y avisos importantes | Mygeneralcover

    Reciba noticias y avisos importantes Inscríbase para recibir actualizaciones mediante correos electrónicos o mensajes de texto con recordatorios de fechas límites, consejos y otra información sobre su seguro médico. Recibir avisos por correo electrónico Recibir avisos por mensajes de texto REGÍSTRESE ¡Registro completado!

  • Como pagar el seguro | Mygeneralcover

    Como pagar el seguro Pago por teléfono: 1-877-687-1196 Enlace para pagos en linea Pago por teléfono: 1-855-672-2755 ​ Enlace para pagos en linea Pago por teléfono: 1-855-521-9353 ​ Enlace para pagos en linea Pago por teléfono: 1-877-484-5967 1-877-484-5966 Enlace para pagos en linea Pago por teléfono: 1-800-352-2583 ​ Enlace para pagos en linea Pago por teléfono: 1-855-202-0729 ​ Enlace para pagos en linea Pago por teléfono: 1-800-813-2000 (Washington) Enlace para pagos en linea Pago por teléfono: 1-213-374-0892 Enlace para pagos en linea Pago por teléfono: 1-855-944-0107 Enlace para pagos en línea Pago por teléfono: 1-800-528-8762 Enlace para pagos en línea Pago por teléfono: 1-844-442-4106 Enlace para pagos en línea Pago por teléfono: 1-866-394-6877 Enlace para pagos en línea Pago por teléfono: 1-877-552-7401 Enlace para pagos en línea Pago por teléfono: 1-800-472-2363 Pago por teléfono: 1-800-659-2656 Enlace para pagos en línea

  • Planes de seguro medico obamacare | Generalcover Insurance

    Mercado de seguro médico El Mercado de seguro médico cuenta con varios planes de atención médica. Cada estado tiene su propio Mercado. Sólo los planes de salud aprobados por el Gobierno estarán disponibles en el Mercado. ​ Hay cuatro pasos para la compra de un plan en el Mercado de seguro médico: ​ Ingrese su información Ingrese algunos datos básicos sobre usted, como sus ingresos y el tamaño de su familia. Puede completar este paso en línea o por correo postal. Esto le indicará para qué tipo de plan es elegible y si puede recibir un subsidio. Compare los planes Tómese su tiempo para elegir el plan que se adecúe mejor a usted y su familia. Escoja su plan Elija e inscríbase en su plan de atención médica. Comienza la cobertura Después de inscribirse, recibirá un paquete de bienvenida y una tarjeta de identificación de su nuevo plan de salud. ​ Obtén una cotización

  • Inscripción Especial | Generalcover Insurance

    Inscripción Especial ¿Puede obtener seguro médico hoy? ​ El período de Inscripción abierta en el Mercado de seguro médico está cerrado. Pero si tuvo recientemente un Evento de vida que lo hace elegible, puede ser elegible para un periodo de Inscripción especial. Esto significa que puede obtener seguro médico o cambiar su plan de seguro médico fuera del periodo de inscripción abierta. La mayoría de periodos de inscripción especial duran 60 días desde la fecha del Evento de vida que lo hace elegible. ​ Si cree que esto le puede corresponder, elija su estado . Los eventos de vida que lo hacen elegible que crean una necesidad de Inscripción especial incluyen: Contraer matrimonio Dar a luz, adoptar, o acoger a un menor Pérdida de otra cobertura de salud (por ejemplo, debido a pérdida de trabajo, divorcio, pérdida de elegibilidad para Medicaid o CHIP, vencimiento de la cobertura de COBRA, o un plan de salud que está siendo descertificado). Nota: Renunciar voluntariamente a otra cobertura de salud, o que lo den por terminado por no pagar sus primas no se consideran pérdida de cobertura. La pérdida de cobertura que no es cobertura esencial mínima tampoco se considera pérdida de cobertura. Mudanza a un código postal nuevo, condado o estado Puesta en libertad por encarcelamiento Cambios al estado de ciudadanía o inmigración Fuente: healthcare.gov Obtén una cotización

  • ¿Cómo me inscribo en el seguro? | Mygeneralcover

    ¿Cómo me inscribo en el seguro? Su guía sobre cómo obtener seguro médico. ​ La inscripción en un plan de seguro médico del mercado de salud es fácil. Puede llamarnos directamente y le ayudaremos en linea a elegir su plan de seguro médico o solicitar una cotización en nuestro sitio web. ​ Hay cuatro pasos para comprar un plan: ​ 1. Introduzca su información Introduzca su información (por ejemplo: tamaño de la familia, ingreso) en línea o por teléfono para ver su elegibilidad para un subsidio, Medicaid y/o un plan de salud en el Mercado de seguros. ​ 2. Compare planes Si usted es elegible para un producto del Mercado de seguros, recibirá una lista de opciones de planes. ​ 3. Elija su plan Elija y compre un plan de salud que sea correcto para usted y su familia. ​ 4. Inicia la cobertura Después de inscribirse y pagar por la prima del primer mes, recibirá un paquete de bienvenida y tarjeta de identificación de su nuevo plan de salud. ​ Ahora que sabe cómo obtener seguro médico, depende de usted comparar sus opciones. Determine cuál funciona mejor para usted y su familia. Y cuando lo haga, inscríbase. Obtén una cotización

  • Como calcular su ingreso esperado | Generalcover Insurance

    Cómo calcular su ingreso esperado Cuando llena la solicitud de seguro médico y usa algunas de las herramientas en este sitio web, tendrá que calcular su ingreso esperado. Dos cosas importantes que debe saber: ​ Los ahorros del Mercado están basados en los ingresos esperados de su hogar para el año en que desea la cobertura, no los ingresos del año pasado. Los ingresos se cuentan para usted, su cónyuge y todos los que reclamará como dependiente fiscal en su declaración federal de impuestos. Incluya sus ingresos, incluso si no tienen cobertura médica. ​ Cómo hacer un estimado de los ingresos esperados ​ Paso 1. Comience con el ingreso bruto ajustado de su hogar del más reciente a declaración federal de impuestos. Encontrará su ingreso bruto ajustado en la línea 7 del Formulario 1040 del IRS . ​ Paso 2. Añada los siguientes tipos de ingresos, si tiene alguno, a su ingreso bruto ajustado: ​ Ingresos extranjeros exentos de impuestos Beneficios exentos de impuestos de Seguro Social (incluyendo nivel 1 beneficios de jubilación ferroviaria) Intereses exentos de impuestos ​ No incluya Seguridad de Ingreso Suplementario (SSI). ​ Paso 3. Ajuste su estimación para los cambios que espera. ​ Tenga en cuenta cosas como estas para todos los miembros de su hogar: ​ Aumentos esperados Nuevos puestos de trabajo u otros cambios en el empleo, incluidos los cambios de horario de trabajo o los ingresos por cuenta propia Cambios en ingresos de otras fuentes, como Seguro Social o inversiones Cambios en su hogar, como ganar o perder dependientes. Ganar o perder un dependiente puede tener un gran impacto en sus ahorros. ​ Ahora tiene un estimado de su ingreso esperado. ​ Algunos datos incluidos en esta pagina frecuentes fueron recopilados de: healthcare.gov

  • Careers | Mygeneralcover

    Carreras Representante de Servicio al Cliente (English / Spanish) 14707 S Dixie Hwy Palmetto Bay, FL 33176 Leer mas Aplicar Agente de Ventas Independiente - Licencia 215/240 ​ Leer mas Aplicar

  • Health Insurance Terms | Mygeneralcover

    Health Insurance Terms A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A ​ Actuarial Value: The percentage of total average costs for covered benefits that a plan will cover. For example, if a plan has an actuarial value of 70%, on average, you would be responsible for 30% of the costs of all covered benefits. ​ Advanced Premium Tax Credit (APTC): This is a tax credit to help lower your monthly premium payments on health coverage purchased through the Marketplace. Advance payments of the tax credit can be used right away to lower your monthly premium costs. If you qualify, you may choose how much advance credit payments to apply to your premiums each month, up to a maximum amount. If the amount of advance credit payments you get for the year is less than the tax credit you’re due, you’ll get the difference as a refundable credit when you file your federal income tax return. If your advance payments for the year are more than the amount of your credit, you must repay the excess advance payments with your tax return. Also called premium tax credit. ​ Agent: An agent or broker is a person or business who can help you apply for help paying for coverage and enroll you in a Qualified Health Plan (QHP) through the Marketplace. They can make specific recommendations about which plan you should enroll in. They’re also licensed and regulated by states and typically get payments, or commissions, from health insurers for enrolling a consumer into an issuer’s plans. Some agents and brokers may only be able to sell plans from specific health insurers. Allowed Amount: Maximum amount on which payment is based for covered health care services. This may be called “eligible expense,” “payment allowance" or "negotiated rate." If your provider charges more than the allowed amount, you may have to pay the difference. Appeal: A request for your health insurer or plan to review a decision or a grievance again. ​ Back to top B ​ Balance Billing: When a provider bills you for the difference between the provider’s charge and the allowed amount. For example, if the provider’s charge is $100 and the allowed amount is $70, the provider may bill you for the remaining $30. A preferred provider may not balance bill you for covered services. ​ Benefits: The health care items or services covered under a health insurance plan. Covered benefits and excluded services are defined in the health insurance plan's coverage documents. In Medicaid or CHIP, covered benefits and excluded services are defined in state program rules. Brand Name (Drugs): A drug sold by a drug company under a specific name or trademark and is protected by a patent. Brand name drugs may be available by prescription or over the counter. ​ Broker: An agent or broker is a person or business who can help you apply for help paying for coverage and enroll in a Qualified Health Plan (QHP) through the Marketplace. They can make specific recommendations about which plan you should enroll in. They’re also licensed and regulated by states and typically get payments, or commissions, from health insurers for enrolling a consumer into an issuer's plans. Some brokers may only be able to sell plans from specific health insurers. ​ Back to top C ​ Care Management: Services offered by Generalcover to help its members who have complex medical or behavioral health needs. Care Manager: Individuals that work under Care Management program to help serve those members with complex medical or behavioral health needs. Each Case Manager helps members better understand their health condition, coordinate services and locate community resources. Certified Application Counselor (CAC): Individuals affiliated with a designated organization who are trained to help consumers seeking health insurance coverage on the Health Insurance Marketplace. Un-biased guidance is provided to consumers free of charge. Claim: A request for payment that you or your health care provider submits to your health insurer when you get items or services you think are covered. ​ Coinsurance: The portion of your medical bill you pay, for certain services, after you meet your deductible. Think of coinsurance as splitting your healthcare costs with your insurance company. Example: You meet your deductible. You have 20% coinsurance, and your insurance company pays 80% for a $100 service. You will pay $20 and the insurance company will pay $80. The percent you pay remains the same until you reach your maximum out-of-pocket limit. Your plan will then pay 100% of the cost. ​ Copay: The set amount of money you pay at the time of certain medical services, such as doctor visits or picking up prescriptions. The copay amount may vary depending on the type of healthcare service. ​ Cost Sharing: The sharing of costs under your insurance plan that you pay out of your pocket. This includes items such as copays, deductibles and coinsurance. Cost sharing does not include premiums, balance billing amounts to non-network providers or the cost for non-covered services. ​ Cost Sharing Reduction: A type of subsidy that lowers your out-of-pocket costs (copays, deductible, coinsurance). Cost sharing reductions are only available on Silver Plans purchased on the Health Insurance Marketplace. These reductions apply to those who are at or below a certain income level. ​ Back to top D Deductible: The fixed amount of money that you are responsible for paying before your insurance starts to pay. Whether or not you meet your deductible depends on how much healthcare you need throughout the year. After you meet you deductible, your health insurance will begin to pay for these services. Plans with high deductibles usually have lower monthly premiums, and vice versa. Dependent: A child or other individual for whom a parent, relative, or other person may claim a personal exemption tax deduction. Under the Affordable Care Act, individuals may be able to claim a premium tax credit to help cover the cost of coverage for themselves and their dependents. Dependent Coverage: Insurance coverage for family members of the policyholder, such as spouses, children, or partners. Dental Coverage: Benefits that help pay for the cost of visits to a dentist for basic or preventive services, like teeth cleaning, X-rays, and fillings. In the Marketplace, dental coverage is available either as part of a comprehensive medical plan, or by itself through a "stand-alone" dental plan. Durable Medical Equipment: Equipment and supplies ordered by a health care provider for everyday or extended use. Coverage for DME may include: oxygen equipment, wheelchairs, crutches or blood testing strips for diabetics. Back to top E ​ Effective Date: The date that your insurance coverage begins. ​ Essential Health Benefits (EHBs): Health plans offered in the individual and small group markets, both inside and outside of the Health Insurance Marketplace, offer a comprehensive package of items and services, known as essential health benefits. Essential health benefits must include items and services within at least the following 10 categories: ambulatory patient services; emergency services; hospitalization; maternity and newborn care; mental health and substance use disorder services, including behavioral health treatment; prescription drugs; rehabilitative and habilitative services and devices; laboratory services; preventive and wellness services and chronic disease management; and pediatric services, including oral and vision care. Insurance policies must cover these benefits in order to be certified and offered in the Health Insurance Marketplace, and all Medicaid state plans must cover these services by 2014. ​ External Review: A review of a plan’s decision to deny coverage for or payment of a service by an independent third-party not related to the plan. If the plan denies an appeal, an external review can be requested. In urgent situations, an external review may be requested even if the internal appeals process isn’t yet completed. ​ External review is available when the plan denies treatment based on medical necessity, appropriateness, health care setting, level of care, or effectiveness of a covered benefit, when the plan determines that the care is experimental and/or investigational, or for rescissions of coverage. An external review either upholds the plan’s decision or overturns all or some of the plan’s decision. The plan must accept this decision. ​ Back to top F ​ Federal Poverty Level: This is the measure of income level issued annually by the Department of Health and Human Services. These levels are used to determine eligibility for certain programs and benefits. For more information on the Federal Poverty Level, visit the Department of Health & Human Services website. ​ Formulary: The list of prescription drugs covered by a prescription drug plan or another insurance plan offering prescription drug benefits. Also known as a preferred drug list or PDL. ​ Back to top G ​ Grievance: A complaint that you submit to your health insurance plan. ​ Back to top H ​ Health Insurance Marketplace: An online health insurance market where individuals, families, and small businesses can learn about their health coverage options, compare health insurance plans based on costs, benefits, and other important features, choose a plan, and enroll in coverage. Individuals and families can apply for coverage online, by phone, or with a paper application. ​ Habilitative/Habilitation Services: Health care services that help you keep, learn, or improve skills and functioning for daily living. Examples include therapy for a child who isn't walking or talking at the expected age. These services may include physical and occupational therapy, speech-language pathology, and other services for people with disabilities in a variety of inpatient and/or outpatient settings. ​ Health Insurance: A contract that requires your health insurer to pay some or all of your health care costs in exchange for a premium. ​ Health Plan Categories: Plans in the Marketplace are primarily separated into 4 health plan categories — Bronze, Silver, Gold, or Platinum — based on the percentage the plan pays of the average overall cost of providing essential health benefits to members. The plan category you choose affects the total amount you'll likely spend for essential health benefits during the year. The percentages the plans will spend, on average, are 60% (Bronze), 70% (Silver), 80% (Gold), and 90% (Platinum). This isn't the same as coinsurance, in which you pay a specific percentage of the cost of a specific service. ​ Hospitalization: Care in a hospital that requires admission as an inpatient and usually requires an overnight stay. An overnight stay for observation could be outpatient care. ​ Back to top I ​ In Person Assistance Personnel Program: Individual or organizations that are trained and able to provide help to consumers, small businesses, and their employees as they look for health coverage options through the Marketplace, including helping them complete eligibility and enrollment forms. These individuals and organizations are required to be unbiased. Their services are free to consumers. ​ Inpatient Care: Health care that you get when you're admitted as an inpatient to a health care facility, like a hospital or skilled nursing facility. ​ In-Network: An in-network provider is a provider that is contracted with a particular health insurance plan. Typically, if you visit an in-network provider, the cost is less than visiting an out-of-network provider. ​ Back to top J K L ​ Lifetime Limit: A cap on the total lifetime benefits you may get from your insurance company. Lifetime limits no longer exist. ​ Back to top M ​ Medicaid: The healthcare program that provides medical coverage for low-income families and children, pregnant women, the elderly, people with disabilities, and in some states, other adults. This program is managed by states, in partnership with the federal government. ​ Medically Necessary: Health care services or supplies needed to prevent, diagnose or treat an illness, injury, condition, disease or its symptoms and that meet accepted standards of medicine. ​ Medicare: A Federal health insurance program for people who are age 65 or older and certain younger people with disabilities. It also covers people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD). ​ Modified Adjusted Gross Income: The figure used to determine eligibility for lower costs in the Marketplace and for Medicaid and CHIP. Generally, modified adjusted gross income is your adjusted gross income plus any tax-exempt Social Security, interest, or foreign income you have. ​ Back to top N ​ Navigator: An individual or organization that's trained and able to help consumers, small businesses, and their employees as they look for health coverage options through the Marketplace, including completing eligibility and enrollment forms. These individuals and organizations are required to be unbiased. Their services are free to consumers. ​ Non-discrimination: A requirement that job-based coverage not discriminate based on health status. Coverage under job-based plans cannot be denied or restricted. You also can't be charged more because of your health status. Job-based plans can restrict coverage based on other factors such as part-time employment that aren't related to health status. ​ Non-Preferred Brand Name Drug: A drug that is not part of your health plans' formulary or Preferred Drug list. These drugs have a higher coinsurance than preferred brand name drugs. ​ Notice: An official form of communication that informs individuals about the status of their applications, their eligibility for programs, or other important information. Notices may be sent by the Marketplace or by health insurers. ​ Back to top O ​ Open Enrollment: A period of time during the year when people can buy or make changes to a health insurance plan. Individuals may also qualify for Special Enrollment Periods outside of Open Enrollment if they experience certain events. (See Special Enrollment Period or Life Qualifying Event). ​ Out-of-Network Provider: A provider who doesn’t have a contract with your health insurer or plan to provide services to you. You may pay more to see a non-preferred provider. Check your policy to see if you can go to all providers who have contracted with your health insurance or plan, or if your health insurance or plan has a “tiered” network and you must pay extra to see some providers. Out-of-Pocket Costs: Your expenses for medical care that aren’t reimbursed by insurance. Out-of-pocket costs include deductibles, coinsurance, and copays for covered services plus all costs for services that aren’t covered. ​ Out-of-Pocket Maximum: The total amount you’ll spend for healthcare, after which the insurance company pays for all your medical care until the year ends. This does not include your monthly premiums. It includes co-pays, deductibles and coinsurance that you pay. ​ Back to top P ​ Penalty Fee: If someone doesn’t have a health plan that qualifies as minimum essential coverage, he or she may have to pay a fee that increases every year. ​ Pre-authorization: A decision by your health insurer or plan that a health care service, treatment plan, prescription drug or durable medical equipment is medically necessary. Sometimes called prior authorization, prior approval or precertification. Your health insurance or plan may require preauthorization for certain services before you receive them, except in an emergency. Preauthorization isn’t a promise your health insurance or plan will cover the cost. ​ Pre-Existing Condition: A health problem you had before the date that new health coverage starts. Under the ACA, you will be able to obtain health insurance if you have a pre-existing condition. ​ Preferred Brand Name Drug: A drug that is part of your health plans' formulary or Preferred Drug list. These drugs are safe alternatives to other more expensive drugs. ​ Premium: The amount of money you pay each month in order to have health insurance. You'll pay your premium once a month, all year long. Premiums depend on: Your age Whether or not you smoke Where you live If you are on Medicaid, you do not have to pay a monthly premium. ​ Prescription Drugs: Drugs and medications that by law require a prescription. ​ Preventive Services: Routine health care that includes screenings, check-ups, and patient counseling to prevent illnesses, disease, or other health problems. ​ Primary Care Provider: A physician (M.D. – Medical Doctor or D.O. – Doctor of Osteopathic Medicine), nurse practitioner, clinical nurse specialist or physician assistant, as allowed under state law, who provides, coordinates or helps a patient access a range of health care services. ​ Prior Authorization: Approval from a health plan that may be required before you get a service or fill a prescription in order for the service or prescription to be covered by your plan. Provider Network: The facilities, providers and suppliers your health insurer or plan has contracted with to provide health care services. ​ Back to top Q ​ Qualified Health Plan (QHP): Under the Affordable Care Act, starting in 2014, these are insurance plans that: Are certified by the Health Insurance Marketplace Provide essential health benefits Follow established limits on cost-sharing (like deductibles, copays, and out-of-pocket maximum amounts) And meet other requirements. A qualified health plan will have a certification by each Marketplace in which it is sold. ​ Qualifying Life Event: A change in your life that can make you eligible for a Special Enrollment Period to enroll in health coverage. Examples of qualifying life events are moving to a new state, changes in your income, and changes in your family size (for example, if you marry, divorce, have a baby, or become pregnant). ​ Back to top R ​ Rehabilitative/Rehabilitation Services: Health care services that help you keep, get back, or improve skills and functioning for daily living that have been lost or impaired because you were sick, hurt, or disabled. These services may include physical and occupational therapy, speech-language pathology, and psychiatric rehabilitation services in a variety of inpatient and/or outpatient settings. Referral: A written order from your primary care doctor for you to see a specialist or get certain medical services. In many Health Maintenance Organizations (HMOs), you need to get a referral before you can get medical care from anyone except your primary care doctor. If you don’t get a referral first, the plan may not pay for the services. ​ Back to top S ​ Special Enrollment Period: A time outside of the open enrollment period during which you and your family have a right to sign up for job-based health coverage. Job-based plans must provide a special enrollment period of 30 days following certain life events that involve a change in family status (for example, marriage or birth of a child) or loss of other job-based health coverage. ​ Specialist: A physician specialist focuses on a specific area of medicine or a group of patients to diagnose, manage, prevent or treat certain types of symptoms and conditions. A non-physician specialist is a provider who has more training in a specific area of health care. ​ Specialty Drugs: Drugs that are used to treat serious or chronic medical conditions. They are mostly injectable medications and can be self-administered by the patient. ​ Subsidy: The amount of money the government pays to your insurer to help pay your premium. This is also known as a Premium Tax Credit. ​ Back to top T ​ Tax Household: The taxpayer(s) and any individuals who are claimed as dependents on one federal income tax return. A tax household may include a spouse and/or dependents. ​ TTY: A TTY (teletypewriter) is a communication device used by people who are deaf, hard-of-hearing, or have severe speech impairment. People who don't have a TTY can communicate with a TTY user through a message relay center (MRC). An MRC has TTY operators available to send and interpret TTY messages. ​ Back to top U ​ Urgent Care: Care for an illness, injury or condition serious enough that a reasonable person would seek care right away, but not so severe as to require emergency room care. ​ Back to top V ​ Vision Coverage: A type of health benefit that at least partially covers vision care, like eye exams and glasses. This coverage can be offered either as part of a comprehensive medical plan, or by itself through a “stand-alone” vision plan. However, stand-alone vision plans may not be offered through the Marketplaces. ​ Back to top W ​ Well-Baby and Well-Child Visits: Routine doctor visits for comprehensive preventive health services that occur when a baby is young and annual visits until a child reaches age 21. Services include physical exam and measurements, vision and hearing screening, and oral health risk assessments. ​ Back to top X Y Z Some information contained on this page was gathered from https://www.healthcare.gov/. Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1 Ancla 1

  • Renovacion | Mygeneralcover

    ¿Necesita seguro médico? ¡Contáctanos y descubre cómo proteger a tu familia al menor costo! Obtén una Cotización Gratis Rápido, simple y en tu idioma. ¿Por qué debes tener un Seguro Médico ? Emergencia médica Evitar deudas Proteger a tu familia Estamos decididos a ofrecer los mejores planes de seguro y el mejor servicio al cliente. Su satisfacción es nuestra prioridad. ¿Por qué elegirnos? Trabajamos con las mejores compañías para ofrecerle el mejor precio

  • Generalcover Insurance | Sitio Oficial | Seguro medico

    ¡Bienvenido! ¿Necesita seguro médico? ¡Contáctanos en menos de 5 minutos y descubre cómo proteger a tu familia al menor costo! Obtén una Cotización Gratis. ¡Llama para inscribirte! Llámenos al 1-855-944-0107 Rápido, fácil y en Español. ¿Por qué Si es importante tener un Seguro Médico? Emergencia médica Evitar deudas Proteger a tu familia ¿Por qué elegirnos? Nuestra agencia fue creada para ayudar a todas las familias a obtener asesoría gratis y una cobertura de atención médica asequible y de calidad. Contamos con una amplia variedad de planes de seguro médico que le permiten elegir su plan ideal. Estamos decididos a brindar el mejor servicio al cliente. Su satisfacción es nuestra prioridad. Nuestros beneficios Estamos a su disposición para ayudarle a inscribirse o renovar su seguro médico. Asesoría Gratuita. Llámenos al 1-855-944-0107 Horario de atención al cliente: De Lunes a Viernes de 7 :00 am a 8:00 pm Sábados de 9:00 am a 1:00 pm, hora del este. ​

  • Customer Service Representative (English & Spanish) | Mygeneralcover

    Customer Service Representative (English & Spanish) 14707 S Dixie Hwy Palmetto Bay, FL 33176 Work Opportunities available for Bilingual Customer Service. Generalcover Insurance is seeking full-time Customer Service Representatives. You’ll handle one of our company’s highest-profile and most important roles: serving as the caring advocate our customers rely upon to help them resolve their concerns. Generalcover Insurance customers will reach you by phone, website, and email, seeking your expertise. You’ll strive to resolve most issues with one-call efficiency, as well as research more complex situations to ensure customer satisfaction. Position Details: Customer Service Representative is: Entrepreneurial-driven: You’re always striving to achieve better results. You look for opportunities to improve our process or procedures, to further improve the customer’s experience. Self-managed: You take the initiative to do what’s needed; solve problems; follow up on all promised tasks; and continuously improve your results. Teamwork-oriented: you enjoy being part of a close-knit work team and helping co-workers succeed. Calm under pressure: You know how to soothe a customer and transform a negative experience into a positive. Essential Duties and Responsibilities: Answering incoming customer questions or concerns via phone; researching any needed issues; and taking full ownership for responding back to customers with resolution to their problem within the time limit specified by company policy. Handling sensitive or confidential customer data in a professional, responsible manner. Providing quality service and support. System troubleshooting; or other service scenarios. Using good judgment in resolving issues. You strive to maintain a smart balance between company policy and customer requests, so that customers feel valued and satisfied, without unreasonable sacrifice by the company. Completing any special project assignments and assisting other departments during lower customer contact periods. Job Type: Full-Time Compensation: Hourly. Required Skills Exceptional listening, verbal and written skills: you get along well with many different or strong personalities Organized and detail-oriented, with good time management skills. Strong decision making and analytical abilities. Willingness to work a flexible schedule and occasional overtime when needed. Proven work ethic and teamwork. Bilingual (English & Spanish) is required for this position. Must demonstrate the ability to read, speak, and write in Spanish. Required Experience Internet Explorer and Microsoft Office experience. Work space Requirements A quiet, distraction-free work environment. Back to Careers Apply Now

  • Inscripcion Abierta | Mygeneralcover

    ¿Necesita seguro médico? ¡Contáctanos y descubre cómo proteger a tu familia al menor costo! Obtén una Cotización Gratis Rápido, simple y en tu idioma. ¿Por qué debes tener un Seguro Médico ? Emergencia médica Evitar deudas Proteger a tu familia Estamos decididos a ofrecer los mejores planes de seguro y el mejor servicio al cliente. Su satisfacción es nuestra prioridad. ¿Por qué elegirnos? Trabajamos con las mejores compañías para ofrecerle el mejor precio

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